The Technical Product Manager owns product requirements and rollout for the company's Telco BSS Transformation and TaaS (Telecom-as-a-Service) programs. The role sits at the intersection of business operations and the architecture/engineering teams, turning cross-functional operational needs into build-ready requirements and carrying them through to a well-sequenced, well-tested rollout across markets and brands.
VentureDive Overview: Founded in 2012 by veteran technology entrepreneurs from MIT and Stanford, VentureDive is the fastest-growing technology company in the region that develops and invests in products and solutions that simplify and improve the lives of people worldwide. We aspire to create a technology organization and an entrepreneurial ecosystem in the region that is recognized as second to none in the world.
Key Responsibilities:
Requirements & documentation — author PRDs, SRS/BRDs, and detailed functional specifications that translate business and operational needs into build-ready requirements for engineering and architecture.
Operational process mapping — work across the different Telco stack systems member care, commercial, technical, IVR, USSD, and digital channels to capture how the new platform needs to support each function end-to-end.
Rollout planning — define and manage phased rollout plans across markets and brands, coordinating migration, cutover, and go-live readiness.
Architecture collaboration — work closely with the architecture team to validate that requirements are technically feasible and align with the target platform design. • Stakeholder management — align business, operations, and technical stakeholders on scope, priorities, and timelines throughout the transformation program.
Testing support — work with QA to ensure requirements are testable and translate correctly into UAT scenarios.
Required Skills & Qualifications:
Bachelor’s degree in computer engineering, Computer Science, Telecommunications, Business, or a related field.
Min 3-5 years telecom industry experience is required, with hands-on exposure to BSS platforms and telecom operations.
Strong understanding of operational processes across different functions: member care, commercial, technical, IVR, USSD, and digital channels.
Proven experience writing PRDs, SRS/BRDs, and detailed requirements documentation.
Experience with rollout and cutover planning for platform or system transformation programs.
Able to work closely and technically with solution architects — understands system design, integration points, and data flows well enough to validate feasibility.
Strong stakeholder management and cross-functional coordination skills.
Preferred Qualifications:
Spanish language proficiency is a plus, to support LATAM market stakeholders.
Experience with Telecom-as-a-Service (TaaS) or MVNO enablement programs.
Experience across multi-brand, multi-market telecom environments (GCC and/or LATAM).
Familiarity with BSS/OSS vendor platforms (e.g., Amdocs, Netcracker, Comviva, Huawei BSS, CSG) or Odoo-based platforms.
What we look for beyond required skills In order to thrive at VentureDive, you …are intellectually smart and curious …have the passion for and take pride in your work …deeply believe in VentureDive’s mission, vision, and values …have a no-frills attitude …are a collaborative team player …are ethical and honest
Are you ready to put your ideas into products and solutions that will be used by millions? You will find VentureDive to be a quick pace, high standards, fun and a rewarding place to work at. Not only will your work reach millions of users world-wide, you will also be rewarded with competitive salaries and benefits. If you think you have what it takes to be a VenDian, come join us ... we're having a ball!
